Creating an LGBTQI-friendly resort involves creating a safe and inclusive environment where all guests, regardless of their sexual orientation or gender identity, feel welcome and respected. Here is why Yolo Cafe is LGBTQI-friendly:
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1. Aware team and staff:
The team and staff know about LGBTQI identities, terminology, and issues. They have a better understanding of the challenges faced by the LGBTQI community and try to be supportive and inclusive. A few employees also belong to the community.
2. Non-discrimination policy:
At Yolo Cafe, they have developed and implemented a clear non-discrimination policy that explicitly includes sexual orientation, gender identity, and expression. This policy is prominent in resort material and the vibe they have at Yolo Cafe that conveys their commitment to inclusivity.
3. Trained staff:
They conduct comprehensive training sessions for their staff on LGBTQI issues, including appropriate language and behaviour, to ensure they are sensitive and knowledgeable when interacting with LGBTQI guests. This will help prevent any unintentional biases or misunderstandings.
4. Promote diverse imagery:
They use inclusive imagery and language in their marketing materials, including pictures, videos, and brochures. They represent diversity by showcasing couples or families from different backgrounds, genders, and orientations to send a clear message that the resort welcomes and supports everyone. Gender and identity is no bar.
5. Offer LGBTQI-specific amenities:
Yolo Cafe as a resort offers amenities that cater to LGBTQI guests. For example, they have gender-neutral bathrooms, LGBTQI-friendly spaces and designated LGBT events or parties.
6. Partner with LGBTQI organisations:
Yolo Cafe collaborates with local LGBTQI organisations or charities to demonstrate their support for the community. They support LGBTQI events, donate to related causes, or offer special packages or discounts during Pride celebrations or LGBTQI events in the area.
7. Trained security and guest services staff:
The security and guest services staff are trained to handle any potential incidents of discrimination or harassment. It is clear that any discriminatory behaviour will not be tolerated, and there are clear procedures for reporting and addressing such incidents.
8. Safe space:
An environment where LGBTQI guests feel safe and comfortable is what Yolo Cafe has. This includes providing LGBTQI resource materials at the front desk, designating LGBTQI-friendly areas such as lounges or bars, or creating a welcoming and non-judgmental atmosphere in common areas.
9. Support for LGBTQI employees:
Yolo Cafe has an inclusive work environment where LGBTQI employees feel valued and supported. They are provided with equal opportunities for career growth and offered benefits that extend to same-sex partners.
10. Feedback and improvements:
Regularly they seek feedback from LGBTQI guests to identify areas of improvement. And actively listen to their suggestions, concerns, and needs, and make the necessary changes to create a more inclusive and welcoming resort experience.
An LGBTQI-friendly resort is an ongoing and evolving process which the team at Yolo Cafe is well aware of. It requires continuous education, awareness, and a commitment to promoting diversity and inclusivity. By implementing these steps, they are trying to create an environment that celebrates and respects every guest, making their resort a truly inclusive destination.