Q. Is there a cell phone network in Kinnaur and Spiti Valley?
Yes, there is cell phone coverage in Kinnaur and in Spiti valley as of 2024.

Q. Is there 4G/5G in Kinnaur and Spiti Valley?
As of October 2024, Kinnaur and Spiti Valley have 4G/5G except at Chandratal lake. So basically, WhatsApp works. BSNL, Airtel, and Jio are the best  data providers in Spiti Valley

Q. Does Airtel, BSNL, or Vodafone work in Chandar Tal?
Only BSNL has a cellular connection near Chandar Tal.

Q. Where does the trip start in New Delhi?
The trip starts at ISBT Kashmiri Gate New Delhi bus station.

Q. What time should we reach ISBT Kashmiri Gate?
Around 60 minutes prior to the departure of the bus is a good time to reach ISBT Kashmiri Gate.

Q. How to reach ISBT Kashmiri Gate?
-From the airport take a direct AC bus which leaves every 30 minutes. Good options if you want to avoid the metro rush.
-Take a shuttle bus to the airport metro and then an express metro to New Delhi, and finally take the yellow line to Kashmiri Gate.  (Fastest way to reach ISBT)

Q. Where will we meet the tlow representative for the Winter Spiti Valley Backpacking Trip?
Our tlow Driver will meet you at either Rampur or Tirtan Valley based on the start point of the trip.

Q. So we have to board the bus all alone?
You won’t be alone, you’ll be with the rest of the group and our WhatsApp group which is made 36-40 hours before the start of the trip will be used as the platform to co-ordinate.

Q. What kind of accommodation will be provided on the Winter Spiti Valley Backpacking Trip?
We will be using homestays and guesthouses all along the Winter Spiti Valley Backpacking Trip.

Q. Will the accommodation be clean?
Since no one in the world likes to keep their home untidy, it’s safe to say that every place we stay at will be clean and will give you a homely feel.

Q. Will we get a bed, blankets, and pillows on the Winter Spiti Valley Backpacking Trip?
Yes, at every place we stay at, you’ll get a blanket, a pillow, and if not a bed, then surely a mattress to sleep on.

Q. Will we get hot water for a bath?
Every guest house and home stay we stay at will have geysers so you’ll surely get to have a bath at least once a day.

Q. Will the rooms be based on gender or mixed on the Winter Spiti Valley Backpacking Trip?
It will be girls in a separate room and boys in a separate room, for all those backpacking solo on the Winter Spiti Valley Backpacking Trip.

Q. What if we want to opt for a couple room?
Yes, you can. the Couple plan is PLAN C.

Q. Do we need to carry food along on the Winter Spiti Valley Backpacking Trip?
Not needed.  Every place we stay at will have either a cafe or a Spitian family who will cook for us.

Q. What kind of food should we expect to get?
In every town and village, you’ll get a variety of food options from pastas and to pizzas to choose from. There will also be home-cooked meals in remote villages which the locals will prepare.

Q. Can we cook on the Winter Spiti Valley Backpacking Trip?
Yes, you can cook in our homestays. Provided you make the time.

Q. How to I avoid altitude sickness?
The only way to avoid altitude sickness is to rest well, keep yourself hydrated and have plenty of water.

Q. What about motion sickness?
Consult your local physician is the best for motion sickness.

Q. What about the oxygen level?
The oxygen is indeed very thin in Spiti Valley but if you remember to keep yourself hydrated with small sips of water, it should not bother you.

Q. Is there a hospital in Kinnaur and Spiti Valley?
Yes, every town and village of Spiti Valley has a health centre.

Q. Is it okay if I enroll solo for a trip?
Yes, it’s absolutely fine to enroll solo. All our trips have 70% solo travelers who enroll.

Q. What will be our mode of transportation on the Winter Spiti Valley Backpacking Trip?
While in Kinnaur and Spiti Valley, we will be using a combination of HRTC Volvo buses and a Car/tempo traveller (14 seater mini bus).

ISBT Kashmiri Gate to Rampur or Mandi
HRTC Volvo bus.

Within Himachal?
An Alto, or a Sumo, or a 14-seater Tempo traveller.

Manali/Rampur to ISBT Kashmiri Gate, New Delhi
HRTC Volvo bus.

What if there is a natural calamity or delay due to an external factor?
-Any cost arising due to natural calamities like, landslides, road blockage, political disturbances(strikes), or any delay arising due to an external factor etc. (to be borne by the client, which is directly payable on the spot).

TLOW, based on the Cancellation Date, shall withhold the following amounts stated in the table below from the Booking Amount or Trip Price as cancellation charges and refund the remainder to you. The refund shall be paid to you within 21 calendar days from the Cancellation Date.

Cancellation Date is: Cancellation charges
– Before forty (40) calendar days prior to the date of commencement of the Trip, 15% of the Trip Price

– On or after forty (40) calendar days but prior to thirty (30) calendar days from the day of  commencement of the Trip, 30% of the Trip Price

– On or after thirty (30) calendar days but prior to twenty-five (25) calendar days from the day of commencement of the Trip, 50% of the Trip Price

– On or after twenty-five (25) calendar days but prior to twenty (20) calendar days from the day of commencement of the Trip, 75% of the Trip Price

– On or after twenty (20) calendar days but prior to fifteen (15) calendar days from the day of commencement of the Trip, 100% of the Trip Price

You may claim a refund only in case of a confirmed booking where you have paid the entire Booking Amount. Where there is part payment of the Booking Amount is made, the same shall be forfeited and there shall be no refund. 

For more information on the cancellation & refund policy, please read our T&C.