Q. Is there a cell phone network in Ladakh?
Yes, there is cell phone coverage in Ladakh. BSNL, Airtel and Vodafone postpaid connection work. BSNL and Airtel are the best. Only postpaid connections work in Ladakh.

Q. Why does prepaid cell phone network not work in J&K?
Since J&K is a highly conflicted region for security purposes only postpaid connections work in this region.

Q. Is there 4G/5G in Ladakh?
As of 2024, Leh Ladakh has 4G/5G all over except at Hanle, or Tso Moriri. 

Q. Do Airtel and Vodafone work in Pangong Tso, Nubra Valley and Tso Moriri?
Only BSNL has a cellular connection in these regions, and that too is very scratchy.

Q. Where do we meet the tlow representative at Srinagar?
The trip starts at Dal Lake gate no.1.

Q. What time should we reach Dal Lake?
Any time from 10:00 HRS to 17:30 HRS on day one of the trip is an ideal time to reach Dal Lake.

Q. How do we reach Dal Lake from Srinagar airport?
From Srinagar airport, there are two options. Either you can take a taxi to Dal Lake gate no.1 or a local bus.

Q. What time and where does the trip end at Leh?
The trip ends once you are dropped off at Leh airport around 8:00 am.

Q. Where will we meet the tlow representative for the Srinagar Leh Backpacker Road Trip?
Our tlow representative will meet you at Dal Lake Gate No. 1.

Q. What kind of accommodation will be provided on the Srinagar Leh Backpacker Road Trip?
We will be using homestays and guest houses all along the trip.

Q. Will the accommodation be clean?
Since no one in the world likes to keep their home untidy, it’s safe to say that every place we stay at will be clean and will give you a homely feel.

Q. Will we get a bed, blankets, and pillows?
Yes, at every place we stay at you’ll get a blanket, a pillow, and if not a bed, then surely a mattress to sleep on.

Q. Will we get hot water for a bath?
Every guest house and homestay we stay at will have geysers, so you’ll surely get to have a bath at least once a day.

Q. Will the rooms be based on gender or mixed on the Srinagar Leh Backpacker Road Trip?
It will be girls in a separate room and boys in a separate room, for all those backpacking solo on the Srinagar Leh Backpacker Road Trip.

Q. Why is food not included?
Breadfast and dinner is included. Only lunch isnt since this is a backpacking trip we want to leave the eating for you’ll to explore on your own. You’ll never go hungry in Ladakh.

Q. Do we need to carry food along on the Srinagar Leh Backpacker Road Trip?
Not needed. Every place we stay at will have either a cafe or a Ladakh family who will cook for us.

Q. What kind of food should we expect to get?
In Manali, Leh and Srinagar you’ll get everything from pizza to dosa. While in other regions, it’s the basic rajma dal (kidney beans) rice, pickle, mix vegetables and rotis with some local chicken curry.

Q. Can we cook on the Srinagar Leh Backpacker Road Trip?
Yes, you can cook in our homestay in Leh. Provided you make the time.

Q. How do I avoid altitude sickness?
The only way to avoid altitude sickness is to rest well, keep yourself hydrated and have plenty of water.

Q. What about motion sickness?
Consult your local physician is the best for motion sickness.

Q. What about the oxygen level?
The oxygen is indeed very thin in Ladakh but if you remember to keep yourself hydrated with small sips of water, it should not bother you.

Q. Is there a hospital in Leh-Ladakh?
Yes, every town and village in Ladakh has a health centre.

Q. Why do we need a ILP in Ladakh?
Since Ladakh is a vast desert, the ILP is needed to help keep a track of travelers. So if lost, tracking the person will be a little easier.

Q. How do we get the ILP?
Our tlow team will get the ILP done once you submit the documents to them via whats app or email.

Q. What documents do I need to submit?
Two photocopies (Xerox) of your identification proof which has your residential address example: Aadhar card, driving license, passport.

Q. Is it okay if I enroll solo for a trip?
Yes, it’s absolutely fine to enroll solo. All our trips have 70% solo travelers who enroll.

Q. What if I don’t get along with the other backpackers?
If no one talks to you, don’t worry our tlow team members will be your friend and give you an experience of a lifetime.

Q. What will be our mode of transportation on the Srinagar Leh Backpacker Road Trip?
While in Ladakh, we will be using a combination of multiple modes of transportation.

Q. Srinagar to Leh?
J&K  state transport semi-deluxe bus or shared taxis

Q. Leh to Srinagar?
A 14 seater Tempo traveller which we will use for the overnight journey or shared taxis.

Q. Within Ladakh?
An SUV or a 14-seater tempo traveller.

Q. Leh to Manali?
Shared taxis/ tempo traveller

Q. Manali to New Delhi?
Volvo HRTC bus.

Q. Is this a biking trip?
No, this is not a biking trip but a backpacking trip.

Q. What if we want to go biking?
You can hire a bike in Leh and ride around while in Ladakh. The tlow representative will guide you through the process.

Q. So how does it all pan out?
Based on the number of bikers we suggest you’ll hire a couple of bikes and relay it all along the three-day journey around Nubra Valley, Pangong Tso and Leh town.

What if there is a natural calamity or delay due to an external factor?
-Any cost arising due to natural calamities like, landslides, road blockage, political disturbances(strikes), or any delay arising due to an external factor etc. (to be borne by the client, which is directly payable on the spot).

TLOW, based on the Cancellation Date, shall withhold the following amounts stated in the table below from the Booking Amount or Trip Price as cancellation charges and refund the remainder to you. The refund shall be paid to you within 21 calendar days from the Cancellation Date.

Cancellation Date is: Cancellation charges
– Before forty (40) calendar days prior to the date of commencement of the Trip, 15% of the Trip Price

– On or after forty (40) calendar days but prior to thirty (30) calendar days from the day of  commencement of the Trip, 30% of the Trip Price

– On or after thirty (30) calendar days but prior to twenty-five (25) calendar days from the day of commencement of the Trip, 50% of the Trip Price

– On or after twenty-five (25) calendar days but prior to twenty (20) calendar days from the day of commencement of the Trip, 75% of the Trip Price

– On or after twenty (20) calendar days but prior to fifteen (15) calendar days from the day of commencement of the Trip, 100% of the Trip Price

You may claim a refund only in case of a confirmed booking where you have paid the entire Booking Amount. Where there is part payment of the Booking Amount is made, the same shall be forfeited and there shall be no refund. 

For more information on the cancellation & refund policy, please read our T&C.