Q. Is there proper network coverage?

Yes. Most parts of Meghalaya have flawless network coverage. Only areas Mawlynnong will have some issues. Otherwise, there will be full 4G network in all places for Airtel, Vodafone and Jio.

Q. Will prepaid work or postpaid?

Both have a proper network

Q. What is the starting point of the trip?
It’s in Guwahati – Paltan Bazar.

Q. How to reach Paltan Bazar ?
There are government buses running every 45 minutes from Guwahati airport to Paltan Bazar. You can hop into one of those. A ticket will cost you between ₹110-₹120.

Q. What kind of accommodation will be provided?
We will be using homestays and guesthouses all along the trip.

Q. Will the accommodation be clean?
Since no one in the world likes to keep their home untidy, it’s safe to say that every place we stay at will be clean and will give you a homely feel.

Q. Will we get a bed, blankets and pillows?
Yes, at every place we stay at you’ll get a blanket, a pillow and if not a bed then surely a mattress to sleep on.

Q. Will the rooms be based on gender or mixed?
It will be girls in a separate room and boys in a separate room, for all those backpacking solo.

Q. Why is Lunch not included?
We want you to explore the local cuisine.

Q. What kind of food should we expect to get?
In Guwahati and Shillong, you’ll get everything from pizzas, burgers, dosas, etc as there are plenty of good restaurants. While in other places, it’s the basic Veg and Non-Veg Thali with a local taste.

Q. What will be our mode of transportation?
As per the blueprint, it will be a 4-seater or a 7-9 seater Car.

What if there is a natural calamity or delay due to an external factor?
-Any cost arising due to natural calamities like, landslides, road blockage, political disturbances(strikes), or any delay arising due to an external factor etc. (to be borne by the client, which is directly payable on the spot).

TLOW, based on the Cancellation Date, shall withhold the following amounts stated in the table below, from the Booking Amount or Trip Price as cancellation charges and refund the remainder to you. The refund shall be paid to you, within (21) calendar days from the Cancellation Date.

Cancellation Date is: Cancellation charges
– Before forty (40) calendar days prior to the date of commencement of Trip, 15% of the Trip Price
– On or after forty (40) calendar days but prior to thirty (30) calendar days day of commencement of Trip,
30% of the Trip Price
– On or after thirty (30) calendar days but prior twenty five (25) calendar days from day of commencement of Trip
50% of the Trip Price
– On or after twenty five (25) calendar days but prior to twenty (20) calendar days from day of commencement of Trip
75% of the Trip Price
– On or after twenty (20) calendar days but prior fifteen (15) calendar days from day of commencement of Trip
100% of the Trip Price

You may claim refund only in case of a confirmed booking where you have paid the entire Booking Amount. Where there is part payment of Booking Amount made the same shall be forfeited and there shall be no refund. The mode of payment of refund amount to you (whether through cash, e-wallets, bank transfers, or cheques), shall be determined at the sole discretion of TLOW.
Notwithstanding anything stated in the Terms & Conditions, there are no refunds of any kind, provided for ‘Camping Trips’.

For more information on cancellation & refund policy please read our T&C.