T & C

Terms and Conditions

 Booking details:
The rates are for cash payments, online transfers or cheques, payable in Mumbai. The trip price is payable to TLOW and booking confirmation requires 50% trip amount as advance, payable two months before the trip commences (please confirm sooner, as there are limited seats). Remaining 50% payment is to be made two weeks before the tour commences. Failure to pay by that date can lead to cancellation of the booking without notice and refund of deposit as outlined in the Cancellation policy section.

  • Trip inclusions:
    – Accommodation which will be in Guest Houses or Lodges or Backpacker accommodations or Standard Rooms or Tents or Home stays or Dormitories.
    – Permits.
    – Entrance fees of monument and museum.
    – Transportation costs as decided by TLOW.
  • Trip exclusions:
    -Personal expenses incurred at guest house like laundry, telephone, tips, etc.
    -Personal expenses like food and drinks which includes alcohol, mineral water, soft drinks, aerated drinks, cigarettes, still or video camera fees, etc.
    -Medical insurance and medical costs.
    -Personal travel insurance.
  • Cancellation policy:
    If you have cancel your trip with us, you must notify The Land Of Wanderlust immediately in writing or via email. Once we receive your notice, the cancellation process will take effect. Please note that the following cancellation charges will apply.

– 10% if canceled 5 weeks or more before trip commences.

– 30% if cancelled 5 weeks before trip commences.

– 50% if cancelled 4 weeks before trip commences.

– 75% if cancelled 3 weeks before trip commences.

– 100% if cancelled 15 days before trip commences.

Cancellation policy mentioned above is applicable only if 50% of the payment is done.
Costs for the ticket bookings for the Car/Bus/Train/Flight or any other mode of transport will not be refunded.
The tour price is quoted as a package. No partial refunds or credit will be given for services not used.

  • Health and Fitness policy:
    Those who want to come for the trip must be in good health and physically able. People with medical problems should make them known well before departure. Please consult your doctor prior to undertaking the trip. Any medical expenses incurred will be borne by the traveller and not TLOW.
  • Delay, Cancellation or Change of Itinerary policy:
    TLOW reserves the right to cancel the trip prior to departure which includes, but is not limited to, few people booking on any trip in which case participants will be given a full refund. However, you will not be entitled to make any further claim for any injury, loss, expenses or damage either direct or consequential or for any loss of time or inconvenience which may result from such cancellation.
  • Insurance policy:
    Personal travel insurance is not included in the trip price.
  • Route Changes/Postponement or Delay policy:
    TLOW may for any reason change the date of departure or conclusion of the tour, or it is possible that a route change, postponement or delay either in relation to departure or to the duration of the trip may become necessary due to inclement weather, snow and ice conditions, political restrictions or any other cause. In the event of a change, postponement or delay, participants have no right to refund of the tour price in whole or in part or other compensation for any injury, loss or damage.
  • Information accuracy policy:
    TLOW has taken reasonable care to ensure that the information posted on the website is accurate. However, TLOW does not warrant or guarantee the accuracy or completeness of the information provided on this website. Under no circumstances will TLOW be liable for any loss or direct, indirect, incidental, special or consequential damages caused by reliance on this information. The information on this website / terms and conditions may be changed or updated without notice. Users are deemed to be apprised of and bound by such changes. TLOW may also make improvements and/or changes in the products, services and/or programs described on this site at any time without notice. TLOW hereby disclaims all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties and conditions of merchant ability, fitness for a particular purpose, title and non-infringement. Please ensure that all the information provided by you such as names, dates of travel, numbers, etc are accurate. TLOW cannot be liable for any erroneous information given by you. TLOW will not in any way be liable for any loss or inconvenience suffered by you as a result of erroneous information provided by you.
  • Responsibility/Liability policy:

VERY IMPORTANT, READ CAREFULLY

By my signature as set forth on the booking form I acknowledge and confirm the following:
I waive any and all claims I may now and in the future have against, and release from all liability and agree not to sue TLOW and its officers, employees, guides, agents or representatives (collectively its staff) or the licensor for any personal injury, death, property damage, or loss sustained by me as a result of my participation in any trip with them, due to any cause whatsoever, including without any limitation, negligence on the part of TLOW, its staff and licensor. I am aware that your trip, in addition to the usual dangers and risks inherent, has certain additional dangers and risks, some of which may include: physical exertion for which I may not be prepared; weather extremes subject to sudden and unexpected change; remoteness from normal medical services; evacuation difficulties if I am disabled. I accept all the inherent risks of the proposed trip and the possibility of personal injury, death or property damage or loss resulting therefrom. I acknowledge that the enjoyment and excitement of travel is derived in part from the inherent risks incurred by travel and the activity beyond the accepted safety of life at home or work, and that these inherent risks contribute to such enjoyment and excitement, being a reason for my participation. I agree that if I suffer injury or illness, TLOW can, at my cost, arrange medical treatment and emergency evacuation service, as they deem essential for my safety. In entering into this Agreement, I am not relying on any oral, written nor visual representations or statements by TLOW or its staff or any other inducement or coercion to go on a trip, hence, only of my own free will. I confirm that I have read and understood the terms and conditions of contract and this Agreement prior to signing it and agree that this Agreement will be binding upon my heirs, next of kin, executors, administrators.

 

 
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